16 09 0
For years, nonprofits have worked to make their websites easier to find through Google using search engine optimization, keyword research, content development and technical improvements. Now there is a new concern: Will our organization appear when someone asks ChatGPT, Google’s AI Mode, Microsoft Copilot or another AI tool for information? Nonprofit leaders are hearing terms […]
1 09 0
For years, Raiser’s Edge NXT users have worked in two versions of the same fundraising system: the newer, browser-based web view and the familiar database view accessed through Citrix. That dual experience now has an expiration date. Blackbaud has announced that it will end support for Raiser’s Edge NXT database view on September 15, 2027. […]
6 08 0
By Mark Becker, Founding Partner, Cathexis Partners, with contributions from Erin Peshoff, Chief Curator at Vivia Studios For years, nonprofit organizations evaluated online fundraising platforms based on features, usability, integration capabilities, and payment processing rates. Most of us became familiar with the standard conversation around credit card processing fees. Depending on the provider, organizations could […]
20 07 0
Nonprofit organizations often come to us convinced they have reached the same conclusion: Their CRM cannot do what they need it to do. Sometimes they are right. A platform may genuinely be outdated, poorly suited to the organization or unable to support its evolving needs. But after hundreds of discovery sessions, technology audits and platform-selection […]
17 06 0
A few years ago, the average nonprofit technology discussion centered around selecting the right CRM. Today, that conversation has expanded dramatically. Organizations are now managing fundraising platforms, marketing automation tools, event management systems, volunteer solutions, reporting platforms, online giving tools, advocacy systems, and a growing number of AI-powered applications. As a result, many nonprofit leaders […]
27 02 0
Although the nonprofit CRM landscape is crowded with options, many systems are viewed as difficult to navigate or untrustworthy because of inconsistent data entry and insufficient data governance. This often leads teams to create complicated queries or manage critical reporting through external spreadsheets instead of within the CRM itself. In 2026, we’re finally moving past […]
22 01 0
At 4:45 PM Eastern on a recent Friday, I received an email from a client with the subject line “Website Hack.” That will always get your attention. What they had just discovered was not a traditional hack, but a spoofed nonprofit website—a sophisticated impersonation designed to steal donor data. A bad actor had registered a […]
19 01 0
We spend countless hours on the “perfect” appeal, but if your donation page is a hurdle instead of a bridge, those efforts are wasted. Even worse? A friction-filled experience doesn’t just lose you a gift—it kills your matching gift potential before it even starts. Our Founding Partner, Mark Becker, recently sat down with Colleen Carroll […]
31 12 0
As the new year begins, performing a secure recurring donor migration is the most effective way to protect the long-term sustainability of your nonprofit. The high-energy push of year-end giving is over, and while the rush has settled, protecting your new and existing recurring revenue is now your primary goal. This post-holiday “calm” provides the […]
24 11 0
Last month, we discussed the blueprint for a seamless Customer Relationship Management (CRM) implementation. However, we now face a bigger question: How do we strategically integrate all our best platforms to build a truly connected nonprofit tech stack? View your nonprofit technology stack not as a cost center, but as a strategic engine. This engine […]